Last Updated: January 4, 2026
Welcome to LocalDrop. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and delivery services. By accessing or using our platform, you agree to be bound by these Terms.
By creating an account or using the LocalDrop service, you confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you do not agree to these terms, please do not use our services.
Accuracy: You agree to provide accurate, current, and complete information during the registration process.
Security: You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
Unauthorized Use: You must notify us immediately of any unauthorized use of your account.
LocalDrop provides a platform connecting users with local vendors and delivery partners.
Order Placement: Once an order is placed, it is subject to acceptance by the vendor and LocalDrop.
Delivery Estimates: Delivery times provided are estimates only. While we strive for punctuality, factors like traffic, weather, or vendor delays may affect delivery times.
Location Accuracy: You must provide a precise delivery address. LocalDrop is not responsible for failed deliveries due to incorrect address information provided by the user.
Fees: Total prices include the cost of items, delivery fees, and any applicable taxes or service charges.
Payment Methods: We accept payments via bank accounts, Mobile Financial Services (MFS), and debit/credit cards as specified on our platform.
Authorization: By providing payment information, you authorize us to charge the full amount of your order to your chosen payment method.
User Cancellations: Orders can only be cancelled before they are accepted by the vendor. Once preparation or dispatch has begun, cancellations may not be eligible for a refund.
Refunds: Refunds are processed at the sole discretion of LocalDrop and may take several business days to appear in your account depending on your financial institution.
You agree not to:
Use the service for any illegal purpose or to transport prohibited items.
Attempt to bypass or hack any security features of the website or app.
Harass, abuse, or harm our delivery partners or staff.
Provide fraudulent payment information.
All content on the LocalDrop platform, including logos, text, graphics, and software, is the property of LocalDrop and is protected by intellectual property laws. You may not use our branding without express written permission.
To the maximum extent permitted by law, LocalDrop shall not be liable for:
Any indirect, incidental, or consequential damages arising from the use of our service.
The quality or safety of items provided by third-party vendors.
Losses resulting from service interruptions or technical failures.
LocalDrop reserves the right to modify, suspend, or discontinue any part of the service at any time without prior notice. We may also update these Terms from time to time. Your continued use of the platform after changes are posted constitutes acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which LocalDrop operates, without regard to its conflict of law principles.
For questions regarding these Terms and Conditions, please contact us at:
Email: hello@localdrop.co.uk
Website: localdrop.co.uk
